Careers at Contracting Plus

Account Manager

Based in Cork

Contracting PLUS is growing and we are building our team of expert Account Managers.

We are Ireland’s largest provider of Umbrella Company and Limited Company Solutions, providing tax, accounting, and payroll support for Independent Professional Contractors.

About the role

We are currently seeking candidates for the position of Account Manager.  This role is based in Cork and is part of the Account Manager Team.  The Account Manager is an integral part of the company as they are the one point of contact to our customer and are their champion.

This is very much a client focused role with emphasis on providing excellent customer service.  Part of our company ethos is engaging with our clients on the telephone so excellent communication skills are an absolute requirement.

Candidate will be performing the following duties

  • One point of contact for any and all matters specific to the contractor
  • Coordinate with various teams to facilitate customer need fulfilment
  • Ensure the timely and successful delivery of customer service to the contractor
  • Answering customer queries and building strong, long lasting relationships with them
  • Providing advice on Salaries and Expenses
  • Continuous assessment of the customer’s needs
  • Identify areas of improvement or automation to deliver the highest quality service
  • Help develop initiatives to increase customer satisfaction and retention

Requirements

  • Minimum 3 years’ experience in Accounting essential
  • Experience in Payroll essential
  • Motivated and a self-starter with initiative and a strong emphasis on delivery and execution.
  • Work well under pressure with excellent attention to detail and a high level of accuracy
  • Flexible, creative and able to multi-task in a fast-paced environment
  • Ability to work to deadlines
  • Strong administration and organizational skills
  • Calmly deal with customer complaints and issues
  • Fluency in English with excellent communication skills, both written and verbal to focus on building relationships with clients.
  • Have excellent people skills and intuitive to customer’s needs
  • Acting as a client advocate with a focus on improving the customers experience

About Contracting PLUS

As a company, our core values are important to us and we look for candidates who will embrace and foster them.  We pride ourselves in attracting individuals with a positive attitude and have a positive outlook in life.  We also aim to employ individuals who naturally understand customer service and identify the needs and requirements of our clients, while embracing an entrepreneurial spirit where change and agility are the norm in our business.

As part of our Core Values we believe that every individual working in Contracting PLUS should act like an owner with regard to every decision they make and are part of the drive and growth of the company.

We are an SME and pride ourselves in our team spirit, and uniqueness.  As part of our interview process, we will explain how these values help our team provide the expert help to our clients while maintaining a work-life balance and a healthy outlook to life.

Contracting Plus is a specialist provider of accountancy services to professional independent contract workers.

At Contracting Plus we create new standards as the market leader in specialist accounting and taxation advice for contractors, combining relevant, compliant and value driven solutions.  We provide the highest level of service to our contractors.

Compensation & Benefits

  • Attractive salary package available based on relevant experience
  • PRSA Pension Plan- a voluntary savings scheme is in place for those who wish to avail of it
  • Good work/life balance
  • Free Parking

Working Conditions

  • Flexible Home/Office, 37½ hour week, 9am to 5:30pm, Monday to Friday
  • Discretionary effort sometimes required to support business needs

Apply for this Position

The benefits of choosing Contracting PLUS

Our compliant contractors typically achieve the best retention rates; they take home more money.

Our App and online portal remove all the admin and hassle from you.

Standard company insurances are included (at no extra cost) in most cases.

You’ll have a Dedicated Account Manager to answer all your questions.

You’ll get ongoing pro-active tax saving tips and suggestions.

Talk to us

Talk to our team to figure out the best solution for you

01 6110707 Call Us Today