9 out of 10 customers would recommend Contracting PLUS!Posted Thursday, September 1, 2016
In a recent survey of our customers, 92% said they would happily recommend Contracting PLUS and our services to a friend or colleague. This insight truly solidifies Contracting PLUS as Ireland’s premier accountant to Professional Contractors.
Throughout July and August, Contracting PLUS conducted a series of customer-focused research initiatives, including focus groups and surveys, in an extensive effort to identify our customer’s views on the contracting industry. Whilst a number of key findings will be published in a series of articles over the coming weeks, the feedback we have received will form several key initiatives as we continue to grow and develop our portfolio of supporting services.
In a true reflection of our company ethos as an enlightened service provider, we are committed to being responsive and proactive to our customer’s needs. As a result of the comments and feedback received we have established a new internal team to improve processes and enhance client interactions. One such function being addressed, is our expense processing system. We created a dedicated expense team within the payroll function to help resolve and improve the communications in relation to expenses.The team, who are available to discuss your queries and concerns in relation to expenses, will also help maximise your income and guide you where you may not be claiming any expenses.
As Contracting PLUS celebrates its 14th year in business this month, Michael Dineen, Chairman and Founder, recognises the company’s achievements to date which have been made possible, by the support and engagement of our loyal customers. “We would like to thank everyone who has taken the time to answer the questions in our survey as it has given us valuable feedback on our services and enabled us to integrate positive changes. We will continue to work with our customers and seek their opinion to ensure we continually provide expert solutions, to allow them to focus on what they do best”.
Contact Contracting PLUS today to learn why 9 out of 10 customers would recommend our services to a friend or colleague.